What Information We Collect and Why
We collect only the information needed to provide our services, respond to enquiries,
and keep your experience secure. This may include details you provide directly, as well
as technical data from your use of our site.
We use your data to respond to requests, improve our services, and protect against fraud
or misuse. Your information is never sold to third parties.
How We Use Your Data
Your information helps us deliver and maintain our services, communicate with you,
and manage security. We also analyse usage trends to improve our content and
features.
Where required, we may process your data for legal obligations or to protect our
rights. Otherwise, your personal data is handled confidentially and stored securely.
Your Data Rights Under South African Law
You can request access to your data, correct errors, or ask for deletion. Please contact
us to exercise these rights or for any privacy questions.
Right of Access
Request a copy of your personal data held by us.
Right to Correction
Update or correct incomplete personal information.
Right to Erasure
Request deletion of your data, where applicable.
Right to Portability
Request your data in a structured, portable format.
How and When We Share Data
We may share your data with trusted service providers for processing, but only as
needed to support our operations.
If required by law or to protect our services, data may be disclosed to regulators
or authorities. Otherwise, your information is not shared without consent.
How We Protect Your Data
We use reasonable technical and organisational safeguards to keep your information
secure, including encryption and regular system checks.
Access to your data is limited to those who need it for their work and who are bound
by confidentiality obligations.